Order payments may be made by credit card, PayPal or bank transfer. Online payment by credit card is protected by a very effective data encryption system used by PayPal and in no case will Skopre USA possess your credit card details. Any reimbursements are always made by Skopre USA Courtenay Martin dba Skopre USA 5811 Harboard Drive, 94611 Oakland CA, USA bank transfer or PayPal. METHODS SHIPPING AND BILLING ADDRESS During the purchase process, you may enter a different address from that indicated in your personal details so as to have a different shipping and billing address. SHIPMENT TRACKING The tracking link will be sent to you by email which will enable you to follow the shipping status and find out the scheduled delivery date. STREET LEVEL DELIVERY Note that the delivery is made at the street level. The recipient must therefore organize receipt of the goods and the respective transfer to the destination premises. The delivery cannot be made to a specific floor or by appointment. If you have specific requirements, contact us before purchasing. If nobody authorized to collect the goods is present (purchaser, relative, trusted person, doorman), the same may not be delivered and any storage costs will be charged to the purchaser. TIMESCALES ORDER MANAGEMENT Skopre USA guarantees the shipment within 2 business days from receiving payment of the order. During holiday periods (August and in the Christmas period), it may take longer to process the order. ESTIMATE OF SHIPPING TIMES Shipment is made approximately within 2 business days from the payment of the order. Orders made with advance payment by PayPal or credit card are delivered quicker. Orders with postponed payment via bank transfer are processed upon receipt of payment confirmation and the shipment will be processed when payment is received. |